About this part of the city
Başkent 153
Başkent 153, the 24/7 civic hotline and citizen communication hub resolving requests and inquiries for all Ankara residents.
Operating 24/7, Başkent 153 connects citizens directly with municipal departments via telephone, mobile app, and online portals.
Efficiently logs, tracks, and resolves citizen inquiries ranging from public transit to urban maintenance and emergency social aid.
Key Highlights
- 24/7 Bürger- und Touristen-Hotline (Tel. 153)
Institutional and service information describes the May 2021 period and may no longer be current.
